Hudson Pool & Spas - (330) 650-9242

We paid them $100,000 to build a hot tub, fountain and redo the pool. The heat on the spa has never worked; the fountain had to be torn down; and the pool heat works sporadically. They were insulting and will not return our phone calls. I'm not a litigious person or I would sue them.

Bought an Arctic Spa 4 years ago the service has been Outstanding. My experience has been Spa's cost nothing the first 3 years of operation after that the consant heat etc. starts taking there toll That is where the engineering and dealer that services the spa comes in . My neighbor bought a hot tub that is prone to freezing in the winter he saved maybe 500-1,000 .I have artharitis in my back the winter is when I need a hot tub . Tim S. Medina OHio

Recently we purchased a used spa and needed to arrange for service. I used this company on a recommendation from a friend and to my complete surprise, they arranged for a service appointment that was convenient to me, kept it and fixed the problem. As luck would have it, the problem was that a valve was in the wrong position. The technician laughed and said that it was easily remedied and that there was no charge for the appointment! Not even a service call! I was shocked! He was exceptionally informative and I appreciate the time he took with me. While he was here, I placed an order for filters and he even took the old one out to measure it to be sure he got the right one. Truly exceptional. PROS: Excellent Service, Very Helpful, Reasonable Pricing CONS: They are sometimes booked well in advance during busy season